Terms of service

The service

Helio Posts drafts, schedules and helps you publish content to LinkedIn company pages you control, and helps you decide what to promote with paid budget. It is a tool used by you. It does not act on its own behalf.

Subscription and trial

Helio Posts is £18 a month for the whole product, whatever number of workspaces you run. The first five days are free and no card is taken; when the trial ends, access pauses until you subscribe, and nothing is charged unless you do. You can cancel at any time and keep access until the end of the period you have paid for. Accounts that joined during early access were told they would be looked after when pricing arrived, and they are not being billed.

Your account

• You are responsible for keeping your password to yourself and for what people you invite do in your account.
• You must have the authority to post on behalf of any company page you connect or publish to.
• One person, one login. Do not share a login between people: the approval record names a human, and it is worthless if that name covers several.

Your content

The notes, media, brand material and posts in your workspaces are yours. We process them to run the service for you, as set out in the privacy policy. We do not use your content to train models, and we do not use one customer's material to write for another.

What you must not do

• Publish content you do not have the rights to, or that is unlawful, misleading or defamatory.
• Use the service to post on a page you do not control, or to impersonate a person or company.
• Attempt to break, overload or work around the limits of the service, or use it to breach LinkedIn's own terms.

Drafts are drafts

Everything Helio Posts writes is a draft for a person to check. It is grounded in your own material and instructed never to invent a statistic, a client name or a claim, but it is generated text and it can still be wrong. Nothing publishes without a named human approving it, unless you switch on Set up and forget in Settings. Then Helio Posts approves and publishes its own drafts, and emails each one to your reviewer first with a link to set it aside. Either way, what is published from your account is your decision and your responsibility.

LinkedIn

LinkedIn is not affiliated with Helio Posts and does not endorse it. Where you connect a company page, your use of LinkedIn remains governed by LinkedIn's own terms, and access to their platform is theirs to grant, limit or withdraw. Some things are not possible through their API at all, and where that is true the product tells you rather than pretending.

Availability

We aim to keep the service running and we do not promise it will never be unavailable. There is no service level commitment. We will not delete your content without telling you.

Ending it

You can stop using Helio Posts at any time and ask us to delete your account and its content, and we will. We may suspend an account that breaches these terms, and we will tell you why.

Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited in law. Beyond that, our total liability to you is limited to the amount you have actually paid us in the twelve months before the claim. We are not liable for indirect or consequential loss, or for lost profits, revenue or goodwill.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Changes

If we change these terms materially we will tell account owners by email before the change takes effect.

Contact

Nexborne Ltd, company number 17375877. hello@helioposts.com.